The true grit of Raynor’s was forged with that very first order.
He credits the brilliance to his chef father: “He used the roast beef dripping to replace the butter. It was the best sandwich I had ever eaten.”
That day, the team made 350 sandwiches, it took us nine and a half hours. Today, we make up to 110,000 sandwiches a day, but that first taste of success and that incredible roast beef sandwich is the high-quality standard we still chase. Matt introduced the first IT network system into the business, this really separated Raynor’s from the current landscape back in the day, showcasing our operational excellence and drive for innovation.
The entrepreneurial spirit was doubled when Heather Raynor (sister) officially joined the business. Bringing a robust finance background, Heather quickly became the backbone of office management before focusing her genuine energy on the sales department as Sales Director. Following in her mother’s footsteps, Heather’s approach was defined by authentic care and honesty, securing new business through trust—a key principle that still defines Raynor’s relationships today.